| Placing orders: | For service, call or send an email to quote@engraveall.com |
| Minimum orders: | Generally, there are no minimum orders, unless special products are needed. Please contact us for details. |
| Order changes: | Order changes must be faxed or sent via email. A phone call can stop production of an order, but actual written proof of changes must be sent in order to make the changes. |
| Delivery: | Orders are normally shipped via UPS or mail, unless prior arrangements have been made |
| Returns: | Custom work in not returnable. |
| Terms: | We accept Visa, MasterCard, American Express, and cash. Orders that are not prepaid are shipped COD, unless prior arrangements have bee made. Certain orders may require a 50% deposit. |
| Pricing: | Our price breaks usually fall at 50, 100, 250, 500, and 750. Special pricing is also available if we have a long lead time to complete the work. |